One support team
Support for any enterprise Linux distribution
24/7 global coverage
Chat, email, phone; follow-the-sun
Zero migration
Consolidated patches and updates without disruption
Summary
Managing multiple Linux distributions across an enterprise introduces complexity, inefficiency and rising costs. Juggling vendors, support contracts and differing update cycles increases administrative overhead, slows troubleshooting and raises security risk. A unified Linux support model consolidates support into a single structure—improving security, compliance and reliability while freeing teams to focus on strategic initiatives.
Key Takeaways
The hidden costs of multi-Linux management
Running multiple Linux distributions leads to inefficiencies, security vulnerabilities and increased costs due to fragmented support agreements and inconsistent patching schedules.
The value of a unified support model
Consolidating Linux support under a single provider improves system reliability, ensures compliance and reduces downtime, allowing IT teams to focus on innovation instead of maintenance.
SUSE Multi-Linux Support as a solution
SUSE provides unified, enterprise-grade support across multiple Linux distributions— including CentOS, RHEL and SLES—without requiring migrations or vendor lock-in. Additionally, SUSE Multi-Linux Manager provides a single console for managing these distributions, as well as others like Ubuntu and Oracle Linux.
Key benefits of SUSE Multi-Linux Support
Businesses gain a single point of contact for Linux support, 24/7 global coverage, proactive updates and enterprise-grade security—all while maintaining compatibility across distributions.
Business impact and cost savings
By reducing complexity, lowering support and administrative costs, and enhancing security and efficiency, SUSE Multi-Linux Support enables enterprises to scale and optimize their IT infrastructure with confidence.
What if you could simplify Linux support without sacrificing choice?
Open source thrives on choice, but choice shouldn't mean complexity. SUSE Multi-Linux Support provides centralized support across distributions without forcing migration—so you keep existing environments while simplifying operations.
The hidden cost of managing multiple Linux environments
Whether you run CentOS, RHEL, SLES or other variants, multiple distributions create operational friction. Fragmented patch schedules, inconsistent service levels and different compliance requirements slow incident response and increase the chance of missed updates.
Common pain points
Get real-time system insights, enhance troubleshooting, optimize app performance, and empower teams at all levels to unite and make well-informed business decisions.
- Align IT operations with business objectives
- Accelerate response to critical incidents and reduce MTTR
- Uncomplicate your entire IT landscape by putting data in context
- Break down departmental and team silos for better collaboration
Business impact
These challenges lead to higher costs, reduced agility and increased downtime. Consolidating support lowers friction and enables IT teams to focus on innovation.
What if you could simplify Linux support without sacrificing choice?
Open source thrives on choice, but choice shouldn't mean complexity. SUSE Multi-Linux Support provides centralized support across distributions without forcing migration—so you keep existing environments while simplifying operations.
Within months of implementing SUSE Edge, we were able to double our sites because our solution was easier to deploy. Thanks to SUSE, we now have a much more scalable product that’s compatible with a wider range of customer environments — even those with limited internet connectivity that couldn’t support our previous requirements. And we recently completed our fastest deployment overseas. This really shows how easy it is for us to deploy the new SUSE Linux Microbased setup, especially compared to our previous process.
Max Holschuh
RM&DR manager at Mitsubishi Power Aero
What SUSE Multi-Linux Support offers
SUSE Multi-Linux Support unifies support for multiple Linux distributions—such as CentOS, RHEL and SLES—lowering costs and streamlining operations while preserving flexibility.
- One support team: single point of contact for any enterprise Linux.
- 24/7 global coverage: follow-the-sun availability in local languages.
- Guaranteed SLAs: enterprise-class SLAs and proactive updates.
- Zero migration: maintain distributions while receiving consolidated patches.
- Enterprise-grade security: compliance and high availability through application-binary-compatible updates.
Business value
Deploying SUSE Multi-Linux Support helps enterprises reduce complexity, lower support costs, enhance security, and improve IT efficiency.
| Benefit | Outcome |
|---|---|
| Reduce complexity | Consolidate tools and processes across Linux distributions |
| Lower costs | Fewer support contracts and admin expenses |
| Enhance security | Automated updates and centralized patching |
Conclusion
SUSE brings decades of Linux expertise to help you expand stability across your entire Linux estate. Reduce complexity, lower costs and ensure business continuity with a single, reliable partner
Ready to simplify your Linux operations? Learn More
Contact & next steps
Phone (U.S./Canada): +1 800 796 3700
Phone (Worldwide): +49 (0)911-740 53-0
Address: SUSE Software Solutions Germany GmbH, Frankenstraße 146, 90461 Nürnberg, Germany
Website: www.suse.com
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